1. Introduction
Welcome to Ghivexonzul. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy.
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree to these terms, you are not authorised to use or access this website.
2. Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on the website, or otherwise when you contact us.
2.1 Personal Information
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Name and contact data (such as your first and last name, email address, postal address, and phone number)
- Order and transaction information (details about products you have ordered from us)
- Communication preferences (your preferences for receiving communications from us)
- Feedback and correspondence (information you provide when you contact us with enquiries or feedback)
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and your visit. This information may include:
- Device information (browser type, operating system, device type)
- Log information (access times, pages viewed, IP address)
- Location information (country, region, city based on IP address)
- Information collected through cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect or receive for various purposes, including:
- To facilitate account creation and the logon process
- To send you marketing and promotional communications (with your consent)
- To respond to your enquiries and provide customer support
- To process your orders and manage your account
- To send administrative information to you regarding your account or orders
- To protect our services and maintain the security of our website
- To enforce our terms, conditions, and policies
- To respond to legal requests and prevent harm
- To improve our website, products, and services
- To analyse trends and user behaviour to enhance user experience
4. Sharing Your Information
We may share your information in the following situations:
4.1 Service Providers
We may share your information with third-party service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
4.2 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4.3 Legal Requirements
We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4.4 Vital Interests and Legal Rights
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect and store your information. Cookies are small data files stored on your device that help us improve our website and your experience, see which areas and features of our site are popular, and count visits.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website.
We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to provide you with a more personal and interactive experience on our website.
6. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. Data Security
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request that we correct any inaccurate personal information
- The right to request that we delete your personal information
- The right to object to the processing of your personal information
- The right to data portability
- The right to withdraw consent at any time
If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
9. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
10. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside New Zealand and choose to provide information to us, please note that we transfer the data to New Zealand and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
11. Third-Party Websites
Our website may contain links to third-party websites and services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
13. Contact Us
If you have questions or comments about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:
Ghivexonzul
110a Cuba Street, Te Aro, Wellington 6011, New Zealand
Phone: +64 4 801 5974
Email: mailuse@ghivexonzul.world